Shipping policy
Order processing
We will process and send it on our company's working day (excluding company holidays or national holidays). Note that the arrival time will vary depending on the sending country
Instructions for order establishment. Orders placed after 18:00 on Friday to Sunday and major festive holidays will not be fulfilled until the next business day. (Weekdays: Monday to Friday 10:00-18:30)
***It will take up to 14 to 20 working days to process and ship the product during festivals and peak seasons***
***Please do not place an order if you can't wait***
Packages will be shipped to the address you provided during checkout. Please make sure your full name and shipping address are complete to avoid shipping companies returning the package to us due to incorrect shipping information or failed delivery. We do not take any responsibility. If this happens, no refund will be given.
If you resend it, please re-purchase (please check clearly before placing an order).
Transportation
The estimated shipping time is for reference only, and we cannot take responsibility for any problems that the carrier of the shipping company may cause to the package. If you have any questions about the delivery of your package, please feel free to contact us and we will do our best to assist you.
Depending on the destination, there are different delivery days, please be sure to ask in advance.